General Terms and Conditions of NORTH WORKERS Zeitarbeit Personalvermittlung GmbH
last revised on 01.05.2025
1. Offer
NORTH WORKERS Zeitarbeit Personalvermittlung GmbH (hereinafter “NORTH WORKERS”) operates under www.northworkers.de An online portal where clients can request and book personnel for temporary assignments. After reviewing the request, NORTH WORKERS forwards it to suitable, registered employees. Feedback on employee availability is sent to the client in the form of a hyperlink with a selection of suitable profiles, including hourly rates and estimated total costs. This profile offer represents a binding offer for temporary employment by NORTH WORKERS, valid until the date specified in the offer.
The selection of one or more employees constitutes acceptance of the offer (booking). The client will then receive an order confirmation via email.
If the booking is made on behalf of a third party (e.g. through an agency), the booking party itself becomes a contractual partner of NORTH WORKERS.
The temporary employment contract is subject to the Temporary Employment Act (AÜG), the framework agreement concluded between the parties, and these General Terms and Conditions. Deviating general terms and conditions of the client apply only if they have been expressly accepted in writing by NORTH WORKERS prior to the conclusion of the contract.
2. Temporary employment
NORTH WORKERS holds a valid permit from the responsible Federal Employment Agency for the commercial provision of temporary workers.
During the assignment, the client is responsible for the care of the assigned employees. In particular, the client must ensure compliance with occupational health and safety, accident prevention, and working time regulations, provide protective clothing, and conduct safety training in accordance with Section 12, Paragraph 2 of the German Occupational Safety and Health Act (ArbSchG) before the start of the assignment. Work-related accidents must be reported immediately to NORTH WORKERS and the relevant employers' liability insurance association.
3. Obligations of NORTH WORKERS
NORTH WORKERS undertakes to prepare the selected employees for the assignment in accordance with the job description, including information on required clothing and behavioral guidelines.
In addition, NORTH WORKERS fulfills all employer obligations, in particular the proper payroll accounting and payment of statutory taxes.
4. Obligations of the client
The client undertakes to:
- not to share confidential booking links;
- to provide complete and truthful job descriptions;
- to inform NORTH WORKERS about conditions of employment, in particular religious/political references, costumes, provocative clothing, etc.;
- obtaining the necessary official permits (e.g. Sunday work, food instructions according to Section 43 IfSG);
- to inform the temporary worker of the exact address of the assignment; otherwise, the main train station of the respective city shall be considered the meeting point;
- to complete and sign the framework agreement for the temporary employment of workers and to send it by post within 10 days;
- NORTH WORKERS to report any changes to the equal treatment principle immediately.
- Subsequent change before payroll: EUR 23.80
- Subsequent change after payroll: EUR 59.50
Violations of these obligations may result in claims for damages and contractual penalties.
5. Liability
NORTH WORKERS' liability for simple negligence is limited to essential contractual obligations. No liability is assumed for indirect damages, lost profits, or events of force majeure.
Exceptions apply in cases of gross negligence, intent, or damage to life, body, or health. Claims must be made in writing within one month of the contract termination.
6. Transfer of personnel and contractual penalty
If an employee previously placed through NORTH WORKERS is directly hired by the client or affiliated companies, a transfer fee will be charged.
Calculation formula:
Takeover fee = gross annual salary × (70 – days of service) / 70 × 15%
In case of failure to notify the takeover or incorrect notification, the client undertakes to pay a contractual penalty equal to twice the takeover fee, but at least EUR 1,500.
Within 6 months of the end of the assignment, any direct contact is deemed to have been arranged through NORTH WORKERS, unless the client proves otherwise.
7. Rejection of an employee
Rejections must be communicated to NORTH WORKERS in writing, stating the reasons. If NORTH WORKERS accepts the reasons (e.g., theft, refusal to work), the booking may be canceled. Otherwise, it will be considered a fee-based cancellation in accordance with Section 10.
8. Replacement staff
In case of illness or non-attendance, NORTH WORKERS will provide equivalent replacement staff free of charge within 24 hours.
9. Minimum working hours and reductions
The minimum working time per employee is 30 minutes. A reduction of more than 20% of the agreed working hours will result in payment of 80% of the originally booked hours.
10. Cancellation of a bet
Cancellations will be charged at 80% of the agreed assignment costs – regardless of the time of cancellation or communication with the employee.
11. Control of working hours
Work hours must be confirmed or rejected by the client within 7 days. If no response is received, the employee's information is deemed correct.
Processing fees:
12. Prices & Payment Terms
All prices are net and subject to statutory VAT (for commercial customers). Invoices are due 10 days after issue. Payment is made via the NORTH WORKERS account. Late payment will incur interest of 9 percentage points above the ECB base rate.
For expected invoice amounts > EUR 5,000 net, an advance payment of up to 50% may be requested. No further personnel bookings will be made until full payment is received.
For expenses advanced by employees, NORTH WORKERS charges a 43% surcharge on the expense.
13. Reviews & Self-Promotion
NORTH WORKERS may use client reviews publicly (e.g., on its website or social media). Logos and contact information may be used for self-promotion for eight years.
If the client does not wish to receive reports/images from the employee, this must be communicated in writing before the start of the assignment. Subsequent deletions will be subject to a processing fee of EUR 23.80 plus VAT per data record.
14. Data protection
The disclosure of personal data (e.g., telephone numbers, Sedcards) is permitted only for the intended purpose and within the scope of the assignment. NORTH WORKERS' privacy policy can be found at www.northworkers.de/datenschutz visible.
15. Confidentiality
All contracting parties undertake to maintain confidentiality regarding all information related to the deployment.
16. Final provisions
NORTH WORKERS does not participate in dispute resolution proceedings before consumer arbitration boards.
Should individual provisions of these Terms and Conditions be invalid, the remainder of the contract shall remain in effect. Amendments and additions must be made electronically and confirmed in writing by NORTH WORKERS. Employees are not authorized representatives of NORTH WORKERS.
The place of jurisdiction for all disputes is the registered office of the company in 23879 MöllnThe law of the Federal Republic of Germany applies.
NORTH WORKERS GmbH
Managing Director: Benjamin Ranjbar Ajdary, Mohammad Motraji
Phone: +49 4542 908 230 8
E-mail:
info@northworkers.de
Web:
www.northworkers.de
Company headquarters: 23879 Mölln
Commercial Register: Lübeck District Court, HRB 25707 HL
VAT ID: In Progress
Tax number: In Progress